Effective Date: 28/07/2026

Privacy Policy for LuxSeahorse

Welcome to LuxSeahorse (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our holiday rental property in Portugal.

1. Data Controller

LuxSeahorse

Owner: Goncalo Lourenco

Address: Praia da Luz – Algarve – Portugal

2. Personal Data We Collect

Depending on how you use our website, we may collect:

Information you provide

Full name
Email address
Telephone number
Preferred booking dates
Number of guests
Any information you include in your enquiry

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of access
Referring website

This information helps us improve our website and ensure its security.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries
Communicate about booking availability
Manage reservations
Provide customer support
Improve our website
Comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or steps prior to entering a contract
Compliance with legal obligations
Our legitimate interests in operating and improving our website

5. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may include:

Essential cookies
Analytics cookies (such as Google Analytics)
Functional cookies

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

6. Sharing Your Data

We do not sell your personal data.

We may share information with trusted third-party service providers where necessary, including:

Website hosting providers
Email service providers
Booking management services
Analytics providers

These providers process personal data only on our behalf and under appropriate data protection agreements.

We may also disclose personal information if required by law.

7. International Data Transfers

If any of our service providers process data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

European Commission Standard Contractual Clauses
Adequacy Decisions
Other lawful transfer mechanisms recognised under GDPR

8. Data Retention

We retain personal data only for as long as necessary to:

Respond to enquiries
Manage bookings
Meet legal and accounting obligations
Resolve disputes

Once no longer required, personal data is securely deleted or anonymised.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD)

To exercise your rights, please contact us using the details provided above.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

LuxSeahorse